Total Comfort Solutions Heating and Cooling respects and appreciates our employees. Their ability to use their professional skills and outstanding customer service is a benefit to our customers and community. We believe in the importance of education and endeavor to consistently encourage our employees to strive for improvement, through trainings, workshops and every day, hands on experience.
worker with company van
Our owner is well-rooted and knowledgeable in the industry and has a wealth of information to share for our employees’ growth and development. We conduct weekly group sessions where, our employees can come together, ask question and flush out various scenarios to ensure, that all our employees are well prepared to provide quality service to our customers.

Total Comfort Solutions Heating and Cooling is dedicated to our employees and to their advancement and wellness, both in and outside of the workplace. Through benefits such as dental insurance, health insurance, professional development assistance, vision insurance, paid time off and the added perk of getting your birthday off, we can guarantee that your safety and health is our priority.

You will be provided a mix of company uniforms, smartphone, company tablet, company vehicle, gas card, vehicle service and maintenance, tool purchasing program, and continuing education training. Coupled with these items, we offer a competitive salary that presents multiple opportunities of added payment, including commission pay, bonus pay, and a sign-on bonus.

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If you or someone you know is looking for a great company that diligently serves the community and is dedicated to its employees, look no further than Total Comfort Solutions Heating and Cooling, where we provide service with integrity.


  • Install new heating, ventilation, and air conditioning systems
  • Inspect and perform equipment repairs and replacements
  • Perform routine preventative maintenance
  • Respond to emergency maintenance requests
  • Communicate with customers to explain services and occurrences in the field
  • Adhere to all safety policies and procedures

Qualifications and Preferred Skills:

  • Must be at least 21 years of age
  • 3+ years previous experience in HVAC and Refrigeration
  • Excellent interpersonal skills with a desire to exceed customer expectations
  • Familiarity with HVAC wiring diagrams
  • Ability to handle physical workload
  • Strong problem solving and critical thinking skills
  • NATE Certification
  • EPA Certification
  • Valid Driver’s License
  • Must be able to pass pre-employment background check

Other Benefits:

  • Tool purchasing program
  • Take birthdays off!

Job Type: Full-time

Salary: Competitive


  • Health insurance
  • Dental insurance by election
  • Vision insurance by election
  • Paid time off
  • Professional development assistance

Schedule: Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Sign-on bonus

Ability to commute/relocate: Kennesaw, GA: Reliably commute or planning to relocate before starting work (Preferred)

Experience: HVAC (Preferred)

License/Certification: EPA Type II (Preferred)

Work Location: In person


Company Values and Philosophies

  • Adhere to company core values and code of conduct as outlined in the Employee Handbook
  • Promote the company image and brand whenever possible
  • Conduct your daily service tasks within the framework of the company customer satisfaction standards
  • Work within the team first and individual second philosophy
  • Come to work every day with a positive mental approach and attitude

Leadership Expectations

  • Each team member is a leader – set the tone for the service department through your approach to your role.
  • Work with all company personnel to train and coach where it is appropriate, so all employees understand the service role.

Customer Service & Image Expectations

  • Achieve a customer experience where a customer is completely happy and satisfied with you, our company, and our services.
  • Communicate any issues and concerns regarding customer service immediately.
  • Handle all customer related issues on site with the employer’s knowledge – if necessary draw in others.
  • Support warranty call-backs with the same zest we support a new customer experience.
  • Image policy of company is expected and diligently maintained
  • Provide clean and valid driver’s license.
  • Pass drug test


Job Requirements

  • Operate company software in an efficient and consistent manner
  • Have basic knowledge of computer and smart phone operations
  • Supply your own hand tools including gauges and vacuum pump
  • Assess and diagnose HVAC equipment of all makes and models
  • Possess strong understanding of electrical components, wiring, and controls
  • Possess strong understanding of refrigerant systems including heat pumps
  • Perform other duties as assigned

Service Performance Measures for a Service Technician

  • Customer satisfaction rating system to target
  • Utilizing the service process- maintenance agreements
  • Educating and offering customer information
  • Keep your vehicle clean, neat, and inventory in specified place in truck
  • Track current and used inventory of truck

Communications, Reporting & Compliance

  • Communicate any issues to supervisor immediately for resolution
  • Attend all service meetings
  • Attend all service & safety training workshops


  • Must be able to lift and carry 75 pounds
  • EPA Certification (Preferred)
  • Must have at least 3 years of experience in HVAC industry


Reviews, Feedback and Personnel

  • Attend all review session for performance evaluation
  • Accept coaching from service debriefing

Skill Development by Employee

  • Service Technician will commit to attending all company sponsored technical training
  • Service Technician will achieve and maintain NATE certification

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